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Quality System - AAIC

Quality System

AAIC recognizes that the quality of service that Client Organizations expect of their staff can only be achieved by establishing a system that will allow this to happen.

The system, as far as possible common to all projects. Consists of general guidance and a set of established procedures for all activities that are normally associated with providing service to clients.

The emphasis within AAIC is on planning the work from the earliest opportunity so that all parties (Client and Staff) have a clear understanding of their contribution towards the achievement of Quality Service. Project Plans are the means through which each individual member of staff is aware of what is required of him.

The Project Plan will define among other things, the Client Brief, the Program, Organization, Responsibilities and Work Procedures to be followed, and will be the key element in the successful application of AAIC Quality System.

ISO 9001

In establishing such a system, AAIC have been guided by the International Standard ISO 9001 “Quality Systems Model for Quality Assurance in design, development, production, installation and servicing.” In order to monitor and verify that work has been carried out in accordance with the Project Plan, it will be necessary to keep simple records (in the form of check lists, signed and dated) that required activities have taken place. This will provide the documentary evidence necessary to demonstrate compliance with the Quality System.

Policy Statement

  • It is the stated objective of AAIC to provide a quality of service consistent with the highest of professional standards in meeting the Client’s needs.
  • We in AAIC are committed to the concept of Quality Assurance as defined in ISO 9001.
  • This description of AAIC Quality System forms the source from which the detailed procedures, specific work instructions, and the basis on which the Project Plan for each individual project will be prepared.
  • No organization or service is ever static and AAIC will work continuously to improve the quality of service it is able to offer its clients. This is achieved through regular review of performance, working methods, and training of staff.
  • Responsibility for upgrading and maintaining the Quality System and conducting internal audits rests with the Quality Assurance Manager who reports to the General Manager.
  • Every individual member of AAIC’s staff has a responsibility for and will participate in implementation of the Quality System.

Our mission

Our Mission commits us to safely provide the very high standard of “World Class” inspection solutions.

This designation denotes standard-setting excellence in terms of design, performance, quality, Customer satisfaction and value when compared with all similar services from any other source, anywhere in the world.

We strive to focus on competitively providing solutions to each Customer’s needs within the service lines we provide, and to do so flexibly and responsively to the specific local circumstances and requirements.At the same time, our mission commits us to the same high level of quality, care and dependability no matter what the size, duration, complexity or urgency of each challenge.Consistently serving every Customer this way, every day, will provide them with exceptional value, and make us a trusted partner to each one – assuring that we always fulfill our Mission!

World class means consistently delivering products, services and processes that are ranked by our customers and industry-experts to be among the best of the best.

Our vision

Our Vision commits us to be recognized as the leader in every one of the inspection services we offer by 2030, and to accomplish this with absolutely no compromise to our foundational commitment to cost efficiency, safety and ethical conduct in all we do. This commitment of leadership is based upon and driven by our Mission of providing World Class solutions to our Customers and consistently building relationships with them of confidence and trust.
Our Vision targets leadership for AAIC in the Region, and Continental Recognition as a top tier inspection service provider. We will achieve our Vision through every team member living the values and behaviors contained in our Codes of Conduct, and by establishing and executing to a definitive plan and schedule for establishing the aforementioned leadership. Especially important to our success will be driving innovation, implementing Teamwork, dominating our target markets and Customer relationships, excellence in project performance and consistently delivering perfect services and products.
By delivering “perfect services” we mean that we will at all times strive to ensure that each service we deliver fully satisfies all of the customer’s requirements and expectations as requested – and also ensures that the entire process of delivering those services and products is a pleasure for our customer.

Our strategy

Our primary objective is to build investor value through profitable growth, with disciplined, efficient use of capital and a commitment to our core values.
Principal components of our strategy include:

  • Setting excellence in terms of design, performance, quality, Customer satisfaction and value when compared with all similar services from any other source, anywhere in the world.
  • Continuously improving the efficiency, productivity and quality of our products and services and their respective delivery in order to grow revenues, operating margins and generate free cash flow from operations in all of our service areas.
  • Through a commitment to innovation, invention and integration, utilizing new and tested products and services that meet the evolving needs of our clients.
  • Further extending process, productivity, quality, safety and competency across all markets we operate in in scope and scale at a level consistent with meeting client demand for our products and services in an operationally efficient manner.

Our core beliefs

Our mission

Reliability

Our Investment

Technology

Invest in the latest technology and actively train our staff, enabling them to utilize the most effective methodology to deliver value.

Our
Core Beliefs

Our Commitment

Quality Service

  • Quality Comes from discipline in providing services we will always strive to exceed clients expectation.
  • Continuous improvement will drive our productivity.
Our Culture

Safety – Integrity – Passion

  • We believe that all incidents are preventable.
  • Trust and respect are achieved as a results of continuously doing the right thing.
  • You can only have a good job if you always do a good job.
Our mission

Reliability

Our Investment

Technology

Invest in the latest technology and actively train our staff, enabling them to utilize the most effective methodology to deliver value.
Our Commitment

Quality Service

  • Quality Comes from discipline in providing services we will always strive to exceed clients expectation.
  • Continuous improvement will drive our productivity.
Our Culture

Safety – Integrity – Passion

  • We believe that all incidents are preventable.
  • Trust and respect are achieved as a results of continuously doing the right thing.
  • You can only have a good job if you always do a good job.